Ambient AI Agents for Customer Support

Brainfish uses computer vision to continuously observe how users navigate your product and provide useful in-app support when they need it.

Brainfish is an ambient AI support agent that delivers real-time, guidance and proactive support at any scale—outperforming both resource-heavy in-house builds and shallow AI bandaids.

A product expert to assist every user

An ambient AI agent connects directly to your product, its APIs, and third-party workflows. When users ask Brainfish a question, it skips the filler and jumps straight to action – helping them complete every task.

Self-Generating Help Docs

Product help docs are a pain to maintain. They get outdated quickly as your product changes, confusing users who need help. Brainfish watches how people actually use your product and automatically creates and updates your help documentation.

When users find new ways to use features or run into common problems, your help content updates itself - no manual work required.

Multimodal Answer Engine

Traditional search tools force users to translate their needs into the right keywords, then dig through results hoping to find relevant information. It's frustrating and time-consuming - especially when they're trying to complete an important task.
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Brainfish understands user intent and context, delivering precisely relevant answers without making users search or explain their situation. The right help, at the right time, every time.

End-to End Actions

Questions should lead to solutions, not just answers. When most support tools stop at explaining what to do, users are left to handle the complex parts themselves.
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An ambient AI agent bridges this gap by connecting directly to your product's APIs and third-party workflows.

By integrating with both your product and tools like Hubspot and Stripe, the ambient AI agent handles sophisticated support scenarios that typically require Level 2 expertise. Users can complete end-to-end tasks as efficiently as if they were working with your most experienced support specialist.

Contextual Guidance

Most product tours and walkthroughs feel like interruptions. They force users through rigid flows that ignore their context and goals. It's the equivalent of stopping someone mid-task to give them a lecture they might not need.
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Brainfish ambient AI takes a more natural approach. By understanding each user's context and progress, it delivers guidance at the perfect moment - when they're ready to learn and the information is immediately useful. No more generic tutorials or disruptive pop-ups. Just contextual help that makes feature discovery.

Behavioral Reporting

Many analytics tools give you basic metrics without context. You see clicks and page views, but miss the deeper story of how users interact with your product.
Ambient AI agent analyzes the questions users ask, the answers they receive, and their interaction timelines to build a complete picture of the user experience.
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You'll see which features need better documentation, which queries aren't getting fully resolved, and how user needs evolve throughout their journey – all while maintaining strict privacy standards.

Self-Service that always has the answer

Learning doesn’t just happen once, it’s continuous. Ambient Intelligence allows the agent to continually update, learn, and adapt to product and user changes.

Make AI work for your product

Brainfish's ambient AI agent combines computer vision, real-time learning, pattern recognition, and contextual understanding to make your product naturally easier to use.