Rulebase

Detect and block internal threats like unauthorized agent actions and agent fraud—all while QAing 100% of customer interactions.

$11.5 million in losses from generative AI fraud and voice-based fraud are projected by the year 2027.

For modern contact centres

AI-powered risk and fraud insights for every employee and location

For every employee and location, track ATO calls, unauthorized access, and high-risk behaviors in one dashboard. Identify attack patterns, target areas, and receive real-time alerts to stay ahead of threats.

• Centralized Threat Visibility

• Employee Risk Scoring

• AI Fraud investigator

• Deepfake and AI voice detection

Your security agent

Your AI Security Ops: Instant Actions for Risk Mitigation

Ask your AI Security Ops to act instantly—generate fraud reports, assign training to flagged employees, or pinpoint high-risk areas across locations.

• Flag and identify High-Risk employee connections

• Instant reporting on all key risks.

• Auto-assign training from weekly risks

Secure your employees, accounts, and customer authentication

Prevent Account Takeovers And Impersonations

Detect voice clones and impersonations instantly with advanced analytics, ensuring secure customer access.

Spot and Stop Fraud Gangs Before They Infiltrate

Track employee work history in real time to detect fraud gangs moving between contact centers.

Automate Account Access Monitoring Instantly

Integrate seamlessly with any CRM tool and use AI to analyze access patterns, flagging anomalies and alerting your team to potential risks in real time.