Never miss a call. 

Never miss a customer.

Smarter than voicemail, more affordable than an answering service.

Sona greets callers, answers questions, and captures messages at a fraction of the cost.

Customize Sona to work your way

Voicemail is a dead-end, leaving callers without answers. With Sona, responses are tailored to your business, guiding callers to provide the key information you need to follow up.

Control when Sona handles your calls

Add Sona to multiple points in your call flow so it can step in whenever you're unavailable. Customize its name, greeting, the questions it answers, and the information it gathers from callers.

Make Sona an expert on your business

Add details such as your business name, company description, operating hours, products or services, pricing, FAQs, and more.

Test Sona before launch

Hear Sona's responses to know exactly what your customers will experience.

Effortless oversight

Keep track of every call without effort. Sona records, summarizes, and organizes conversations right in your OpenPhone workflow.

Automatic call logging

Every Sona call is recorded and includes an in-depth summary for easy follow-up.

Handled by Sona

Easily view and filter a list of calls handled by Sona on all your devices.

Sona can help...

Take a message

If you’re in a meeting, on another call, or simply unavailable, Sona can handle incoming calls, take messages, and provide basic information to callers.

Capture leads

Customize the questions Sona asks new leads so your team has the info they need to follow up.

Answer questions

If customers frequently ask about business hours, appointment availability, pricing, or services, Sona can provide instant answers, reducing the need for human intervention.